Neato Robotics Manuals & User Guides

About Neato Robotics

Neato Robotics, an independent subsidiary of the German appliance manufacturer Vorwerk, is a Silicon Valley-based company specializing in smart robotic home maintenance. Founded in 2005 and headquartered in San Jose, California, Neato is best known for its innovative D-shaped robotic cleaning capability, which allows its devices to reach deep into corners and clean along walls more effectively than traditional round robots.

The company’s product lineup includes the popular Botvac D-series and the newer intelligent models such as the D8, D9, and D10. Neato robots utilize proprietary LaserSmart LIDAR technology to map and navigate homes with precision, avoiding obstacles and cleaning in systematic lines efficiently, even in the dark. With the integration of the MyNeato app, users can schedule cleanings, create virtual No-Go Zones, and monitor cleaning progress from anywhere.

• How do I reset my Neato robot?

  To perform a reset, press and hold the Start button for about 10 to 15 seconds until all lights turn off. Press the Start button once more to turn the robot back on.

• How do I connect my Neato robot to Wi-Fi?

  Download the MyNeato app, ensure Bluetooth is enabled on your mobile device, and follow the in-app pairing instructions. Your robot will be in pairing mode for the first 60 minutes after powering on.

• What do the battery LED colors mean?

  Solid Green indicates the battery is full and ready to clean. Yellow/Amber indicates the battery is low or charging. Red indicates a critical low battery or an error that requires maintenance.

• Can the Neato robot clean carpets?

  Yes, Neato robots are designed to clean various floor types, including carpets. Models with Turbo mode provide stronger suction ideal for carpet cleaning.