MSB Technology Manuals & User Guides

MSB Technology designs and manufactures ultra-high-end audio equipment, specializing in reference-quality Digital-to-Analog Converters (DACs). Crafted in California, their products—such as the Select, Reference, and Premier DACs—feature proprietary discrete ladder architectures and in-house manufacturing to ensure uncompromising sound reproduction.

In addition to DACs, MSB offers a range of high-performance amplifiers, digital directors, and accessories dedicated to the pursuit of perfect audio fidelity.

• How do I update the firmware on my MSB DAC?

  Firmware updates are typically provided as .WAV audio files. You must play these files through a bit-perfect source connected to the DAC to initiate the update process. Ensure all digital volume controls are disabled.

• How do I register my MSB product for warranty?

  You can register your product on the MSB Technology website within one year of the manufacture date to potentially extend your warranty coverage. Visit the warranty registration page under the support section.

• What is the 'Video Mode' on the MSB remote?

  Video Mode reduces signal latency to compensate for lip-sync delays when using the DAC for video playback. It should be disabled for critical music listening as it may increase jitter.

• How do I request a repair or RMA?

  If you encounter issues, contact technical support at hello@msbtechnology.com. If a return is necessary, they will issue an RMA number and provide shipping instructions.