Polycom VVX 250 IP デスクフォン ユーザーマニュアル

製品終了view

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

主な特徴:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

フロント view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

セットアップガイド

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

パッケージ内容:

• Polycom VVX 250 IP Desk Phone unit
• 受話器とコイルコード
• イーサネットケーブル
• デスクスタンド
• (Note: Power adapter may be sold separately depending on model/region.)

物理的な接続:

1. ハンドセットを接続します: コイルコードの一方の端を受話器に差し込み、もう一方の端を電話機ベースの受話器ポートに差し込みます。
2. ネットワークに接続する： Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. 接続電源： If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. PCに接続する（オプション）: If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. Connect Headset (Optional): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

閉じる view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

初期起動:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

操作手順

電話をかける：

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. キーパッドを使用して希望の番号をダイヤルします。
3. Press the Dial soft key or wait for the call to connect automatically.

電話に出る：

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• 使用 ナビゲーションクラスタ (up, down, left, right arrows, and Select button) to browse through menus and options.
• を押す 家 button to return to the main menu or idle screen.
• ソフトキー： The buttons directly below the display change their function based on the current screen or activity.

共通機能:

• 所有： Press the Hold button during an active call to place it on hold. Press again to resume.
• 転送： During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• ミュート： 通話中にミュートボタンを押すとマイクがミュートされます。もう一度押すとミュートが解除されます。
• スピーカーフォン: Press the Speakerphone button to toggle speakerphone mode on or off.
• ヘッドセット： Press the Headset button to switch audio to a connected headset.
• 音量コントロール: 使用 + そして - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

メニューへのアクセス:

待機画面から、 家 button to access the main menu. Options typically include:

• 新しい呼び出し
• Messages (Voicemail)
• Directories (Contact lists)
• DND (おやすみモード)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

メンテナンス

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• クリーニング： Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• ほこりの除去: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• ケーブル管理 Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• 環境条件: Operate the phone within recommended temperature and humidity ranges. Avoid direct sunlight, excessive heat, or moisture.
• ソフトウェアアップデート: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

トラブルシューティング

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

ダイヤルトーンが聞こえない/電話をかけられない:

• ネットワーク接続を確認します。 Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• 電源サイクル: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• ネットワークステータスを確認します: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

音質が悪い:

• 音量を調整: Use the volume buttons on the phone to increase or decrease the call volume.
• ハンドセット/ヘッドセットの接続を確認します。 Ensure the handset or headset cord is securely connected.
• ネットワークの混雑: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• HDボイス： Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

ディスプレイが動作しない:

• 電力を確認します: Ensure the phone is receiving power.
• 電源サイクル: 上記の説明に従って電源サイクルを実行します。
• 明るさの設定: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Phone Not Registering:

• ネットワーク接続: Confirm the phone has an active network connection.
• 構成： Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• ファームウェア： Outdated firmware can sometimes cause registration issues.

仕様

箱の中身

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• ハンドセット
• ハンドセットコード
• ネットワークケーブル（イーサネット）
• デスクスタンド
• クイックスタートガイド

Note: Power adapter may be sold separately depending on the specific product variant or region.

保証とサポート

保証情報:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

テクニカルサポート：

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• オンラインサポート： Visit the Poly support website for FAQs, knowledge base articles, and software downloads.
• 電話サポート: Contact your regional Poly support hotline.
• サービスプロバイダー: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.