Thermax Manuals & User Guides

サーマックス is a recognized name in the professional cleaning industry, specializing in high-performance hot water extraction systems for carpet and upholstery maintenance. Established with a history of innovation in steam cleaning technology, the brand—manufactured by サーマコア株式会社—produces durable equipment for both commercial and residential markets.

Their flagship models, such as the ＤＶ１５３ そして CP5, are designed to deliver deep cleaning results through advanced extraction methods. Users seek Thermax manuals for guidance on setup, tank maintenance, and troubleshooting their carpet extraction units.

• How do I contact Thermax customer support?

  You can reach the Thermax Customer Support Center by calling 1-877-483-1049 for service and assistance with your DV12 or CP5 system.

• What maintenance is required for my Thermax extractor?

  Daily maintenance includes emptying and rinsing both solution and recovery tanks with hot water, cleaning hoses, and running plain water through the pump to prevent chemical build-up.

• Can I use any cleaning solution with my Thermax system?

  To maintain warranty and performance, it is recommended to use cleaning solutions manufactured by Thermax. Never use solvent-based products and always use a defoamer in the recovery tank.

• Why is my Thermax unit shutting off automatically?

  The system has a built-in heat maintenance feature that may shut off the preheat indicator when the solution reaches approximately 175°F. Wait for the cycle to regulate or check if the vacuum/pump switches are set correctly.