Safetrust Manuals & User Guides

Safetrust Inc. is a leading provider of touchless identity and access solutions for the modern workplace. Specializing in mobile-centric security, Safetrust allows organizations to replace traditional physical keycards with virtual credentials stored securely on smartphones and wearables. This technology enables seamless access to secured doors, parking garages, elevators, and turnstiles without physical contact.

Designed to integrate with existing access control infrastructures, Safetrust sensors and software offer a convenient upgrade path that enhances security and hygiene. Their products include the Safetrust Wallet app for credential management and a range of IoT sensors that modernize legacy card readers. Safetrust solutions are widely used in enterprise, commercial real estate, and government sectors to create secure, healthy, and efficient environments.

• What mobile operating systems are compatible with Safetrust products?

  Safetrust compatibility typically includes Apple iOS 9.0 or later and Android 4.4 or later on devices equipped with the Safetrust Wallet app.

• How do I configure a Safetrust IoT Sensor?

  Configuration is performed using the Safetrust Wallet App. Ensure you have the appropriate system administrator role, bring your phone within range of the sensor, and select 'Configure' within the app.

• Do I need an internet connection for the IoT Sensor?

  A working internet connection is often optional for operation, but may be required for initial setup, firmware updates, or credential management depending on the specific model and configuration.

• Can I use a USB-C cord with the IoT Sensor USB Reader?

  The standard cord is USB-A format, but a USB-C format cord is often available as a special order option.