1. はじめに
This manual provides detailed instructions for the installation, operation, and maintenance of your TONGVEO 4K NDI PTZ Camera (Model TV-NVS20A-4KN). Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.
The TONGVEO 4K NDI PTZ Camera is designed for professional live streaming and conferencing, offering 4K resolution, 20X optical zoom, AI auto-tracking, and multiple output options including HDMI, SDI, USB3.0, and NDI over LAN with Power over Ethernet (PoE) support.

Figure 1: TONGVEO 4K NDI PTZ Camera with key features.
2.製品オーバーview
2.1 主な特徴
- 4K UHD Video Output: Supports 4K/30FPS via HDMI and USB, and up to 1080P via IP/NDI.
- 20倍光学ズーム: High-quality optical zoom for detailed close-ups.
- AI自動追跡: Advanced AI for presenter tracking and auto-framing using facial and human body recognition.
- Official NDI 4K Integration: Seamless compatibility with NDI-enabled workflows and software.
- 複数の出力インターフェース: HDMI, SDI, USB3.0, and LAN (supporting PoE).
- Power over Ethernet(PoE): Simplifies installation by combining power and data over a single network cable.
- 柔軟な制御オプション: IRリモコンによる制御、 web browser, or Camera Management Software.
2.2 箱の中身
- 1 x TONGVEO 4K NDI PTZ Camera
- 1 x USB 3.0 Cable (9.8ft)
- 1 x IRリモコン
- 1 x Wall Mount Bracket with screws
- DC 1V/12A 電源アダプター x 2
- ユーザーマニュアル x 1

Figure 2: Included accessories and camera.
3. セットアップ
3.1物理的な設置
The camera can be installed in various ways: desktop, wall-mounted, or tripod-mounted. Ensure the camera is placed on a stable surface or securely mounted to prevent accidental falls.
- デスクトップの配置: カメラを平らで安定した場所に置いてください。
- 壁掛け: Use the provided wall mount bracket and screws to securely attach the camera to a wall. Ensure the wall can support the camera's weight.
- 三脚取り付け: The camera base includes a standard 1/4-inch screw hole for tripod compatibility.
3.2 接続
Connect the necessary cables to the rear panel of the camera:
- DC12V: 電源アダプタを接続します。
- RS485/RS232: For serial control (e.g., with a joystick controller).
- USB3.0: Connect to a computer for video output and control.
- HDMI: Connect to a display or video switcher for 4K video output.
- RJ45 (LAN/PoE): Connect to a network for IP streaming, NDI, and PoE power.
- SDI: Connect to a professional video switcher or monitor for long-distance video transmission.

図 3: 背面パネルの接続。
3.3電源オン
After all connections are made, connect the power adapter to a power outlet or ensure PoE is active on your network switch. The camera will power on and perform an initial self-test, moving its lens to the home position.
ビデオ1: 終了view of the TONGVEO 4K NDI PTZ Camera's features and initial startup sequence.
4. 操作手順
4.1リモコン
The included IR remote control allows for basic camera operations:
- 力: Turn the camera on/off or put it in standby.
- カメラ選択: Select which camera to control (up to 4 cameras).
- PTZコントロール: Use arrow keys to pan (left/right) and tilt (up/down) the camera.
- ズーム: Adjust optical zoom in/out.
- プリセット: Save and recall up to 9 preset positions.
- 集中: Auto or manual focus adjustment.
- 画像モード: Adjust brightness, mirror image, and other settings.
- AIトラッキング: Activate or deactivate AI tracking modes.

Figure 4: IR Remote Control functions.
4.2 Web インターフェイス制御
カメラの web interface for advanced control and settings configuration:
- Connect the camera to your network via the RJ45 port.
- Find the camera's IP address (refer to your network settings or the camera's OSD menu).
- 開く web ブラウザでカメラのIPアドレスを入力します。
- デフォルトの資格情報(ユーザー名: 管理者、パスワード: 管理者).
- から web interface, you can control PTZ movements, zoom, focus, image settings, and configure AI tracking modes.

図5: Web interface for camera control.
4.3 AI自動追跡
The camera features intelligent AI auto-tracking with two main modes:
- プレゼンター追跡: The camera automatically follows a designated presenter, keeping them centered in the frame.
- 自動フレーミング: The camera intelligently frames multiple subjects within the shot.
AI tracking uses both facial and human body recognition. If a person's body is temporarily obstructed, tracking will resume once their face reappears. Note that the system tracks one person at a time and is not designed for high-speed motion.
Video 2: Demonstration of AI auto-tracking capabilities.
4.4 NDI Integration
The camera supports official NDI 4K integration, allowing for seamless video transmission over a standard network. This enables compatibility with popular software like OBS, vMix, Streamlabs, Propresenter, Wirecast, and Zoom.
- Connect the camera to your network via the RJ45 port.
- Use NDI Tools (e.g., Studio Monitor) to discover and view the camera's NDI stream on your network.
- Integrate the NDI stream into your preferred live streaming or video conferencing software.

Figure 6: NDI integration and workflow.
5. メンテナンス
- クリーニング: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution. Avoid harsh chemicals.
- ストレージ: When not in use for extended periods, store the camera in a dry, dust-free environment.
- ファームウェアの更新: Periodically check the TONGVEO web最適なパフォーマンスと新機能へのアクセスを確保するために、ファームウェア アップデート サイトにアクセスしてください。
6。 トラブルシューティング
| 問題 | 考えられる原因 | 解決 |
|---|---|---|
| ビデオ出力なし | Loose cable connection, incorrect input selection on display, no power. | Check all cable connections (HDMI, SDI, USB, LAN). Ensure the display is set to the correct input. Verify power supply. |
| Camera not responding to remote | Low battery in remote, IR sensor blocked, incorrect camera selected. | Replace remote batteries. Ensure no obstructions between remote and camera. Select the correct camera ID on the remote. |
| AIトラッキングが機能しない | Tracking mode off, subject too far/moving too fast, poor lighting. | リモートまたは web interface. Ensure subject is within optimal range and lighting is adequate. Avoid rapid movements. |
| NDI stream not found | ネットワークの問題、IP アドレスが正しくない、ファイアウォールによるブロック。 | Verify network connection. Check camera's IP address. Ensure firewall settings allow NDI traffic. Restart camera and NDI software. |
7. 仕様
| 特徴 | 詳細 |
|---|---|
| モデル番号 | TV-NVS20A-4KN |
| 製品寸法 | 6.42 x 6.73 x 6.81インチ |
| アイテム重量 | 6.17ポンド |
| フォトセンサー技術 | シーモス |
| ビデオキャプチャ解像度 | 4K |
| 光学ズーム | 20X |
| 最大焦点距離 | 105mm |
| 最大絞り | 3.7f |
| 接続技術 | HDMI, SDI, USB3.0, LAN (NDI, PoE) |
| 特集 | 4K 30fps, AI Auto-Tracking, Official NDI 4K Integration |
8. 保証とサポート
TONGVEO offers comprehensive customer support for your product. If you encounter any issues or have questions, please utilize the following resources:
- 24時間アフターセールスサポート: サポートが必要な場合は、サポート チームにお問い合わせください。
- Free Training & Video Guides: Access online resources for setup and operation.
- リモートアシスタンス: Available for complex troubleshooting.
For specific warranty details, please refer to the warranty card included with your product or visit the official TONGVEO webサイト。