導入
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Yoosee Camera App. The Yoosee app allows you to connect to and manage your Yoosee-compatible security cameras, providing live viewing, recording, and alert functionalities directly from your mobile device.
1. セットアップ
1.1. アプリのダウンロードとインストール
The Yoosee app is available for both iOS and Android devices. Ensure your device meets the minimum operating system requirements.
- iOSの場合: 検索する "Yoosee" in the Apple App Store and tap 'Get' to download and install.
- Androidの場合: 検索する "Yoosee" in the Google Play Store and tap 'Install' to download and install.
1.2. アカウント登録
- Open the Yoosee app after installation.
- Tap 'Register' or 'Sign Up'.
- Enter your email address or phone number and create a secure password.
- Follow the on-screen prompts to complete the registration process, which may include email or SMS verification.
- Log in with your newly created credentials.
1.3. Adding a Device (Camera)
Before adding a device, ensure your camera is powered on and within range of your Wi-Fi network.
- From the app's home screen, tap the '+' icon or 'Add Device'.
- Select the appropriate method for adding your camera (e.g., 'Scan QR Code', 'AP Hotspot', 'Wired Connection', 'Smart Link'). The recommended method is usually 'Smart Link' or 'Scan QR Code'.
- For Smart Link: Ensure your phone is connected to the 2.4GHz Wi-Fi network you intend to use for the camera. Enter your Wi-Fi password in the app. The app will generate a sound wave to configure the camera.
- For QR Code: Position your phone's screen with the generated QR code in front of the camera lens until you hear a confirmation sound.
- 画面上の追加の指示に従って、ペアリング プロセスを完了します。
- Once connected, you can name your camera and access its live view.
2.運用
2.1.ライブ View
Tap on a connected camera from the device list to access its live video feed. From the live view 画面では、次のことができます。
- 一時停止/再生: Control the live stream.
- スナップショット: 静止画像をキャプチャします。
- 記録： ビデオ録画を手動で開始および停止します。
- 双方向オーディオ： Tap the microphone icon to speak through the camera's speaker. Tap the speaker icon to listen to audio from the camera.
- PTZ Control (if applicable): Use the directional controls to pan, tilt, or zoom the camera.
2.2.再生
再するためにview 記録されたfootage:
- ライブから view screen, tap the 'Playback' or 'History' icon.
- Select the date and time range you wish to view.
- The timeline will display recorded events (e.g., motion detection). Drag the timeline to navigate through footage.
2.3.アラートと通知
Configure motion detection and receive alerts:
- Go to the camera's 'Settings' (gear icon).
- Navigate to 'Alarm Settings' or 'Motion Detection'.
- モーション検出を有効にし、必要に応じて感度レベルを調整します。
- Ensure 'Push Notifications' are enabled in both the app settings and your phone's operating system settings to receive alerts.
2.4.アプリの設定
Access general app settings and individual camera settings:
- General App Settings: Found in the main menu, these include account management, notification preferences, and app version information.
- Camera-Specific Settings: Accessed from the live view screen (gear icon), these include video quality, recording modes, motion detection zones, storage management, and firmware updates.
3. メンテナンス
3.1. アプリのアップデート
Regularly check for and install app updates from your device's app store. Updates often include new features, performance improvements, and security patches.
3.2. Camera Firmware Updates
For optimal performance and security, ensure your connected cameras have the latest firmware. Firmware updates are typically managed through the Yoosee app:
- Go to the specific camera's 'Settings'.
- Look for 'Firmware Update' or 'Device Version'.
- If an update is available, follow the on-screen instructions. Do not power off the camera during the update process.
3.3. ストレージ管理
Manage your recording storage to prevent loss of important footage:
- SDカード: If your camera uses an SD card, the app allows you to view its status, format it, or set recording overwrite rules.
- クラウドストレージ: If you subscribe to Yoosee cloud storage, manage your subscription and view cloud recordings within the app.
3.4. セキュリティのベストプラクティス
- Use strong, unique passwords for your Yoosee account and Wi-Fi network.
- Enable two-factor authentication (if available).
- 定期的に再view who has access to your camera feeds.
4。 トラブルシューティング
| 問題 | 考えられる原因 | 解決 |
|---|---|---|
| デバイスに接続できません | Incorrect Wi-Fi password, camera too far from router, 5GHz Wi-Fi network used, camera not in pairing mode. | Verify Wi-Fi password. Move camera closer to router. Ensure router broadcasts 2.4GHz Wi-Fi. Reset camera and try pairing again. |
| 通知を受信しませんでした | Notifications disabled in app or phone settings, motion detection off, app not running in background. | Check app's 'Alarm Settings' and phone's notification settings. Ensure app has background refresh permissions. |
| ビデオ品質が悪い | Weak Wi-Fi signal, low bandwidth, camera settings. | Improve Wi-Fi signal strength. Reduce video quality in camera settings. Check internet speed. |
| Playback not working | No SD card inserted, SD card full or corrupted, cloud storage subscription expired. | Ensure SD card is inserted and formatted. Check cloud storage status. |
ここに記載されていない問題が発生した場合は、サポート セクションを参照してさらに支援を受けてください。
5. 仕様
- アプリの互換性: iOS 10.0以降 / Android 5.0以降が必要です。
- サポートされているデバイス: Compatible with a wide range of Yoosee-branded IP cameras and other ONVIF-compliant devices.
- ネットワーク要件： Stable 2.4GHz Wi-Fi network for camera connection. Mobile data or Wi-Fi for app access.
- ストレージオプション： Supports local storage via MicroSD card (up to 128GB, camera dependent) and optional cloud storage services.
6. 保証
The Yoosee Camera App is provided "as is" without any express or implied warranty of any kind. Yoosee does not guarantee that the app will be uninterrupted or error-free. For warranty information regarding specific Yoosee camera hardware, please refer to the documentation provided with your camera device.
7. サポート
For technical support, frequently asked questions, or further assistance, please visit the official Yoosee support webサイトをご覧いただくか、カスタマーサービスにお問い合わせください。
- 正式 Webサイト： www.yoosee.co （ web最新の連絡先情報とサポート リソースについては、こちらのサイトをご覧ください。
- メールサポート: Refer to the 'About Us' or 'Contact Us' section within the Yoosee app for specific email addresses.