CANDY RO1294DXH5Z-19

Candy 9 kg Front Load Washing Machine User Manual

Model: RO1294DXH5Z-19

導入

This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. Please read this manual thoroughly before using the appliance and keep it for future reference. Proper use and care will ensure optimal performance and extend the lifespan of your washing machine.

安全情報

Adhering to safety guidelines is crucial for preventing accidents and ensuring the longevity of your appliance. Always follow these instructions:

  • 電気安全: Ensure the washing machine is connected to a properly grounded electrical outlet. Do not use extension cords or adapters. Disconnect power before any maintenance or cleaning.
  • 水の接続: Use new hose sets for water connection. Do not reuse old hoses. Ensure all connections are tight to prevent leaks.
  • 子供とペット: Keep children and pets away from the appliance during operation. The appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised.
  • インストール: The appliance must be installed on a firm, level surface. Remove all transit bolts before operation to prevent damage.
  • 可燃性物質: 可燃性物質や爆発性物質で洗浄、洗濯、浸漬、またはシミが付いたアイテムは洗濯しないでください。
  • アプライアンスの使用: This appliance is intended for household use only. Do not attempt to repair or modify the machine yourself. Contact qualified service personnel for repairs.

製品終了view

The Candy RO1294DXH5Z-19 is a 9 kg front-load washing machine designed for efficient and convenient laundry care. Key features include a 1200 RPM spin speed, 16 wash programs, and smart connectivity via Wi-Fi and Bluetooth for enhanced control.

フロント view of the Candy 9 kg Front Load Washing Machine

図1: フロント view of the Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. This image displays the main body of the washing machine, including the front-loading door, control panel, and detergent drawer.

Control Panel and Program Dial

The washing machine features an intuitive touch control console and a rotary program dial for selecting wash cycles and options.

Close-up of the washing machine's digital control panel

図2: Close-up of the digital control panel, showing the display, touch buttons for various functions, and indicators for cycle status.

Close-up of the washing machine's program selection dial

図3: Close-up of the program selection dial, illustrating the various wash programs and quick wash options available.

洗剤引き出し

The detergent drawer is located on the top left of the control panel and is divided into compartments for pre-wash, main wash, and fabric softener.

トップ view of the washing machine with the detergent drawer open

図4: トップ view of the washing machine, showing the detergent drawer pulled out, revealing its compartments for different laundry additives.

セットアップとインストール

Proper installation is essential for the safe and efficient operation of your washing machine. It is recommended to have the appliance installed by a qualified technician.

  1. 開梱: すべての梱包材を慎重に取り除き、機械に損傷がないか点検してください。
  2. トランジットボルトの取り外し: Before use, locate and remove the transit bolts from the rear of the machine. These bolts secure the drum during transport and must be removed to prevent severe damage during operation. Keep the bolts for future transport.
  3. ポジショニング: Place the washing machine on a firm, level floor. Ensure there is adequate space around the machine for ventilation and access.
  4. レベル調整: Adjust the adjustable leveling legs at the bottom of the machine to ensure it is perfectly level. A level machine reduces vibration and noise during operation.
  5. 水道接続: Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure the connection is secure and leak-free.
  6. ドレン接続: Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fastened to prevent displacement during draining. The height of the drain should be between 60 cm and 100 cm from the floor.
  7. 電気接続: Plug the power cord into a grounded 220 Volt electrical outlet. Do not use adapters or extension cords.
側 view of the Candy washing machine, showing its compact design

図5: 側 view of the washing machine, illustrating its dimensions and the location of the water inlet and drain hose connections at the rear (not fully visible).

操作手順

一般的な洗濯サイクルでは、次の手順に従ってください。

  1. 洗濯物を準備する: Sort laundry by fabric type, color, and degree of soiling. Check pockets and close zippers.
  2. 洗濯物を入れる: ドアを開けて洗濯物をドラムに入れます。詰め込みすぎにはご注意ください。衣類が自由に回転するのに十分なスペースを確保してください。
  3. 洗剤を追加: Pull out the detergent drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
  4. プログラムを選択してください: Turn the program dial to select one of the 16 available wash programs. The digital display will show the program details.
  5. オプションの調整(オプション): Use the touch control panel to select additional options such as temperature, spin speed, or delayed start, if desired.
  6. Smart Control (Wi-Fi + Bluetooth): For advanced control and additional programs, download the Candy Simply-Fi app on your smartphone. Connect the washing machine via Wi-Fi or Bluetooth to access smart features, monitor cycles, and download new programs.
  7. 開始サイクル: スタート/一時停止ボタンを押すと洗濯サイクルが始まります。ドアがロックされ、洗濯機に水が溜まり始めます。
  8. サイクルの終了: Once the cycle is complete, the machine will signal with an audible alert, and the door will unlock. Remove laundry promptly to prevent wrinkles.

メンテナンスとケア

定期的なメンテナンスにより、洗濯機の最適なパフォーマンスが確保され、寿命が延びます。

  • 洗剤ケースの掃除: 洗剤残留物の蓄積を防ぐため、洗剤投入口を定期的に取り外して流水で洗浄してください。
  • ドラムのクリーニング: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) regularly to clean the drum and remove any odors or residue.
  • フィルターのクリーニング: The drain pump filter should be cleaned periodically to remove lint and small objects. Refer to the full manual for specific instructions on accessing and cleaning the filter.
  • 外装清掃: 機械の外側を柔らかい布で拭きます。amp 布で拭いてください。研磨剤や溶剤は使用しないでください。
  • ドアシール: After each wash, wipe the door seal to remove any moisture or debris, which helps prevent mold and odors.
  • 冬季: If the machine is to be left in an unheated area during winter, drain all water from the hoses and pump to prevent freezing damage.

トラブルシューティング

サービスに連絡する前に、次の一般的な問題を確認してください。

問題考えられる原因解決
マシンが起動しないNo power, door not closed, Start/Pause button not pressed.Check power supply, ensure door is securely closed, press Start/Pause.
水が溜まらない水道の蛇口が閉まっており、入口ホースが曲がっており、水圧が低すぎます。蛇口を開け、ホースをまっすぐにして、給水を確認します。
水が流れない排水ホースが曲がったり詰まったり、ポンプのフィルターが詰まったりしています。Straighten drain hose, clean pump filter.
過度の振動/騒音トランジットボルトが取り外されていない、機械が水平でない、荷重が不均一である。Remove transit bolts, level the machine, redistribute laundry.
不十分な洗浄結果Incorrect detergent dosage, overloaded machine, wrong program.Adjust detergent, reduce load size, select appropriate program.

If problems persist after attempting these solutions, please contact customer service.

仕様

特徴詳細
ブランドあめ
モデル番号RO1294DXH5Z-19
容量9キログラム
最大スピン速度1200 回転
プログラム16 (plus additional via Simply-Fi app)
接続性Wi-Fi + Bluetooth (Simply-Fi)
コントロールコンソール触る
寸法(D x W x H)53 x 60 x 85 cm
アイテム重量65キログラム
巻tage220ボルト
騒音レベル(ウォッシュ)55デシベル
年間エネルギー消費量年間 191 キロワット時
特集調節可能なレベリングレッグ

保証情報

Your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19, comes with a 2年間保証. This warranty covers manufacturing defects and malfunctions under normal household use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty card included with your appliance or contact customer service.

サポートとサービス

For installation services, technical support, or any inquiries regarding your Candy washing machine, please contact the authorized service centers:

  • Alessa Customer Service Contact Center: 8001240020
  • Installation Services (Riyadh): +966-11-4094006 内線113
  • Installation Services (Jeddah): +966-12-6577714
  • Installation Services (Dammam): +966-13-8343691
  • Installation Services (Qassim): +966 581044198
  • Installation Services (Abha): +966 593322785

When contacting support, please have your model number (RO1294DXH5Z-19) and purchase details ready.

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