導入
The Jabra Link 860 is an advanced audio processor designed to optimize voice quality and enhance call clarity for headset users. This device facilitates seamless switching between desk phone and softphone calls with a single button press, making it an ideal solution for contact centers and open office environments. It helps reduce audio fatigue and stress, providing a more comfortable communication experience.
箱の中身
- Jabra Link 860 Audio Processor Unit
- Necessary accessories (cables for connection)
- 保証書
Image: The Jabra Link 860 audio processor unit shown with its coiled headset cable, a USB cable, and an RJ9/RJ10 phone cable.
製品終了view
The Jabra Link 860 features intuitive controls for managing calls and audio settings. Key components include:
- Call Control Buttons: Buttons to switch between desk phone and softphone.
- 音量コントロール: A slider or buttons to adjust audio volume.
- 消音ボタン： A dedicated button to mute the microphone.
- ヘッドセットポート： Connection for your Jabra headset.
- Desk Phone Port: Connection to your desk phone.
- USBポート: Connection to your computer for softphone calls.
- Supervisor Port: Allows a supervisor to join calls for assistance or training.
Image: A close-up of the Jabra Link 860 unit, highlighting the desk phone and computer call switch buttons, the volume slider, and the microphone mute button.
設定
- ヘッドセットを接続: Plug your Jabra headset into the designated headset port on the Jabra Link 860.
- デスクフォンに接続:
- Disconnect your desk phone's handset from its base.
- Connect the desk phone cable from the Jabra Link 860 to the handset port on your desk phone.
- Connect your desk phone's handset to the handset port on the Jabra Link 860.
- Connect to Computer (Softphone): Plug the USB cable from the Jabra Link 860 into an available USB port on your computer. The device should be automatically recognized.
- 電源オン: Ensure all connections are secure. The device is typically powered via USB or the desk phone connection.
注記： For optimal performance with softphones, ensure your computer's audio settings recognize the Jabra Link 860 as the default audio device for both playback and recording.
操作手順
- Switching Between Desk Phone and Softphone: Use the dedicated switch buttons on the unit to toggle between your desk phone and computer (softphone) audio sources.
- 音量の調整: Use the volume slider or buttons to increase or decrease the listening volume in your headset.
- マイクをミュートする: Press the mute button to temporarily disable your microphone. Press it again to unmute. An indicator light may show the mute status.
- 通話への応答/終了： For desk phone calls, lift the handset or press the headset button on your phone. For softphone calls, manage calls directly through your softphone application.
- Supervisor Port: If enabled, a supervisor can connect their headset to the supervisor port for call monitoring or assistance.
メンテナンス
- クリーニング： Use a soft, dry cloth to clean the unit. Avoid using liquids or abrasive cleaners.
- ストレージ： デバイスは直射日光や極端な温度を避け、涼しく乾燥した場所に保管してください。
- ケーブル管理 Ensure cables are not tangled or strained to prevent damage.
トラブルシューティング
| 問題 | 解決 |
|---|---|
| ヘッドセットから音声が出ません。 |
|
| マイクが機能しません。 |
|
| Cannot switch between desk phone and softphone. |
|
| 音質が悪い。 |
|
仕様
| 特徴 | 詳細 |
|---|---|
| ブランド | ジャブラ |
| モデル番号 | 860-09 |
| モデル名 | リンク860 Ampリファイアー |
| 色 | 黒 |
| 材料 | プラスチック |
| アイテム重量 | 0.4 ポンド |
| 接続技術 | Wired (USB, RJ) |
| 対応デバイス | Universal (Most Cellphones & UC Devices) |
| 周波数範囲 | 50 Hz - 7 kHz |
| 騒音制御 | Active Noise Cancellation (for enhanced voice quality) |
| コントロールタイプ | Volume Control, Mute, Call Switching |
保証とサポート
The Jabra Link 860 Audio Processor comes with a 1年間保証 メーカーより。
For technical support, troubleshooting assistance, or warranty claims, please visit the official Jabra support website or contact their customer service. You can find more information and resources at www.jabra.com/サポート.